At the recent Enterprise Connect in Orlando, there was much discussion on the topic of collaboration and the impact it was having on the enterprise. One of the most insightful sessions was “Building a Unified Communications and Collaboration Roadmap,” run by my old friend Irwin Lazar, VP and Service Director at Nemertes Research. I was doing another session at the same time so I missed the live show, but after seeing a post by Gary Audin on NoJitter, I downloaded the PowerPoints.