How AVI Systems’ Pro Support Benefits Businesses
One of the most important aspects of your audio/visual integration is the support that you receive with the product. Let’s face it, where electronics are involved, issues can arise and you want to feel comforted that you won’t be left out to dry once your investment has been made.
AVI Systems takes great pride in our relationships with our clients not only during the design and integration stage but after the equipment is installed. You can feel assured that when you work with AVI Systems to design and service your equipment, you we will be with you every step of the way.
Why does our Pro Support Matter?
1) Our Pro Support Specialists are highly trained and kept up to date with the latest technologies and equipment we integrate. This allows us to recommend the best technology available
2) We work with architects, consultants and designers to deliver top-of-the line integrations.
3) Honest Communication is kept open from the design stage to after the completion of the project.
4) We stay focused on the success of our clients by delivering exceptional value after their equipment is installed:
a. The vast majority of all issues within the first 90 days of a system install are operational. These would normally be charged to the customer without service support in place.
b. Many standard manufacturers’ warranties cover only “in-depot” repair, which is impossible with integrated rooms.
c. Pro Systems Support available around the clock
d. We offer a full range of Pro Support services: unlimited phone, on-site and operator training; Loaner equipment; continuing two “re-certifications per year.
e. Annual system support is provided to ensure that your equipment stays in peak condition and increases your confidence that your system is always functioning.
Expect excellence! Feel confident that if anything goes wrong our Pro Support team is only a phone call away, being able to deliver you solutions and support in a timely, professional manner. Learn more about our Pro Support Service Here or feel free to contact us with any questions you have reguarding how your Pro Support service can benefit your business.