Maintenance Technician

POSITION OBJECTIVE

Maintenance Technician - Shall primarily provide remote and phone assistance to Sandia's videoconference and collaborative technologies customers. Troubleshoots problems over the phone and isolates the problem to a specific system, piece of equipment or component and makes necessary arrangements for the repair of the system. Should be intimately familiar with industry standard test equipment, tools and software and understand the proper application of those tools.

 

QUALIFICATIONS

Greater than three years experience in videoconference system support or help desk support in a heterogeneous, multi-vendor collaborative environment.  Must have training on Polycom and Tandberg codecs and bridges as a minimum; excellent skills in working with customers; and excellent phone skills. Must have excellent customer service skills. Must have excellent verbal (including telephone) and written communications skills. Experience in the Sandia collaborative environment is desirable.

 

TO APPLY:

  • Email your resume

  • Download our employment application  (Word document)

  • Mail your resume and completed application to:

    AVI Systems
    Attn: Human Resources
    9675 W. 76th St., Suite 200
    Eden Prairie, MN 55344

 

Affirmative Action/Equal Employment Opportunity (AA/EEO) Policy
AVI Systems offers attractive base compensation, incentive compensation, employee benefits, 401K/employee stock option purchase plan, and the opportunity for professional growth and development. AVI Systems is an equal opportunity employer.

 

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To design, integrate and support complex audio visual, telepresence and broadcast systems at a competitive price.