The Enterprise Technology Group aligns resources, expertise, leadership and personnel between AVI and the enterprise organization to streamline access, speed response time, and ensure efficient project implementation. Comprised of both AVI and client staff, a team is formed not only to address project requirements, location and resource demands, but also to ensure the work conforms to all cultural and strategic requirements.
Design, Roadmaps and Architectural Design Reports
Highly complex projects require detailed strategic planning and demand a method of design development completely different from the typical AV method of reviewing technologies or space requirements. The Enterprise Business Practice Model employs a multi-phased process that begins with several roadmaps and ends with a detailed Architectural Design Report (ADR). The ADR defines specific use cases, user groups, technologies, policies and practices to ensure successful deployment of the solution and universal adoption by the organization’s workforce.
Within the Architectural Design Report is a detailed methodology for the process of migrating from design to production. The ADR provides the technical architecture, policies and requirements definitions; and applies these to a regimented visual technologies process that creates a Proof of Concept, Pilot and Production deployment practice. The objective of deployment is to work through technical issues, user experiences, help-desk preparation and policies needed to ensure reliability and interoperability between visual technologies and other technologies. Our deployment methods improve performance, increase reliability and result in better alignment between user expectations and the capabilities of the systems/applications deployed.
AVI PRO Support leads the industry, and the Enterprise Technology Division takes it to a whole new level with a customer Tier 1-4 PRO Support model that ensures the reliable performance of our AV solutions regardless of location. Often including a helpdesk, onsite service and technical support, as well as systemic support and design review, the Tier model increases reliability, corrects user errors and technical issues immediately, improves adaptation of the new technology into the user’s workflow, and provides meaningful analytics across the enterprise.