WE KEEP THE LINES OF COMMUNICATION OPEN.
Technology glitches happen. When you rely on real-time communications, you need real-time support. To keep your meeting room technology running smoothly, AVI Video Conferencing Support acts as your exclusive help desk. Whether you have a single video conferencing system or multiple units around the globe, we’re just a phone call away. Covered video conferencing systems include Cisco, Polycom, LifeSize, Vidyo and Avaya.
AVI VIDEO CONFERENCING SUPPORT DELIVERS:
- Priority onsite support – onsite within 8 business hours
- Priority unlimited telephone support – within 2 business hour response time
- Unlimited operator training
- Remote diagnostics and troubleshooting
- Advance replacement of video conferencing devices
- Optional hardware coverage for peripherals
- Repair or replacement of equipment failures
- Materials and repair parts
- Software updates and installation assistance
- Recycling disposal of equipment
- Shipping to/from manufacturer
- Asset tracking