AVI Insight is your all-powerful communication technology management tool – the industry’s first multi-platform, multi-vendor, real-time monitoring and reporting system.

By integrating monitoring, analytics and support into a single cloud services offering, AVI Insight gives you the actionable knowledge you need to sustain peak performance of your AV, UC and digital media infrastructure. Interested in showing this information to your IT manager? DOWNLOAD THE PDF.


"AVI exceeded my expectations on this project."

Russ Tiensvold - Pennington County, South Dakota

"I am so glad [that AVI] worked on this project. We are looking forward to a continued business relationship."

Mark Dines - Parkview Christian Church

"AVI did an exceptional job and worked with my schedule to complete the work."

Tom Magee - United States Nuclear Regulatory Commission

"AVI did a great job stepping up and working through the television distribution gap that we found late into the project, even though it wasn’t within the original scope."

Shawn Watkins - TD Ameritrade

"I was extremely impressed with the level of professionalism. [AVI] rocks and I am looking forward to more projects together."

Dan Ayers - University of Central Missouri

"[AVI was] awesome to work with."

Nigel Woodbury - City of Lee's Summit

"The project was well managed and, as the end user, I feel knowledgeable about the product and its use."

Amy Lingbeck - Midcontinent Communications

"We’ve been pleased and impressed with all our AVI experiences. I really appreciate how good AVI is at every element of an engagement."

Chris Jensen - Children’s Hospital and Health System

"AVI did a great job stepping up and working through the television distribution gap that we found late into the project, even though it wasn’t within the original scope."

Shawn Watkins - TD Ameritrade

"I really can’t say enough good things about the installers and the programmers. They were all prompt, efficient, knowledgeable, and helpful. They finished with time to spare and answered my many questions to my satisfaction."

Michael Davison - US Court of Appeals – Cincinnati, OH

"[AVI] did a great job working with me on this project. Everyone really stepped up and added something to this."

Scott Finkhouse - Corvac Companies

"AVI actually gave us a better solution than we had originally thought of. They were great because we had to push the install date up and they made it happen."

Scott Effertz - Benilde St. Margaret’s School

"Excellent project from top to bottom. You have great folks working for you."

Matt Mallory - BrownWinick Attorneys At Law

"I really appreciate AVI going the extra mile to ensure the Union got technical assistance quickly on the opening weekend of Legally Blonde. It means a great deal to them and to us to know that AVI has our back when we get in a bind."

Julie Grove - Architect/Project Manager at University of Wisconsin - Madison

"All our projects have gone seamlessly. All areas – proposals, construction documents, installation and training – have been on time and on budget. And the support after the project is just as good."

Mike Plunkett - Dave and Busters
AVI Insight- All-in-one AV monitoring, reporting and analytics

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AVI Insight

AVI Insight collects performance and utilization data from the technology installed at a client’s site. This information enables AVI to identify issues before they become problems, and to expedite resolution when problems do occur. It also gives clients insight into how their technology is being used, and can help them allocate resources more efficiently.

Real-time monitoring enables AVI to respond proactively when issues occur – often before a client even realizes there is a problem. AVI Insight integrates with AVI PRO Support to enable timely diagnostics, the speedy repair/replacement of failed components, and the deployment of field service personnel as needed.

AVI Insight transforms data into focused knowledge through built-in report generation for each technology practice monitored, including AV, video & unified communications and digital signage. Executive reports reveal how broadly and often services are being used and how well technical support is responding to problems. Technical reports reveal specific performance trends for components or systems.

Analytics, along with executive and technical reports, enable clients to benchmark equipment performance, improve workforce productivity, and establish the ROI of deployed components. By enabling executives to determine the value that specific technologies bring to their businesses, these analytics become powerful tools to guide or justify investments in products or services.

Interested in showing this information to your IT manager? DOWNLOAD THE PDF.

How AVI Insight Works
AVI Insight relies on a server, or “data collector,” that resides on the client’s network. The data collector monitors all networked devices and communicates essential data to AVI Insight via a secure outbound socket. The data collector is the ONLY device that communicates outside the client network. Once the data has been securely stored in AVI Insight’s database, users and support personnel can immediately view the live data on dashboards or create reports to summarize the data collected.

AVI_Insight_How it works_FloorPlan



  • Reduces overall technology costs by consolidating monitoring and support services into a cloud-based single-service platform that is easy to install and does not require custom programming or implementation.
  • Prevents problems before they occur through proactive monitoring and reporting.
    Boosts IT efficiency with single-pane monitoring and analytics for AV, communication and digital signage technology spanning platforms and vendors, across your entire enterprise.
  • Guides technology decision making by providing valuable executive and technical reports and analytics.
  • Simplifies budgeting and strategic planning by focusing understanding of equipment condition and usage trends.
  • Provides flexibility to clients by freeing them to define their own participation in AV monitoring and the level of support they receive.