A Strategic Approach to Maximizing Business Outcomes
You need a long-term, strategic framework to help you get the most from your audiovisual, unified collaboration, and digital media technologies. Our unique approach takes a holistic view of the components. With this visual collaboration ecosystem view in place, we identify strategies to enhance collaboration and increase workforce productivity.
Enterprise-level organizations support thousands of employees across many geographies — sometimes crossing international borders. You need to help your workforce connect, collaborate, and solve problems. Organizations like the Mayo Clinic, Principal Financial Group, and the U.S. Department of Defense rely on our expertise to address their technical challenges.
Our approach to enterprise engagements begins with understanding the outcomes your organization needs to achieve. Using a methodical approach that aligns with ITIL, ITSM, and agile models, we build a visual collaboration ecosystem that delivers on your outcomes. We like to call the result Human Impact – higher user adoption and measurable ROI.
Our Proven Process, a four-step approach to successfully design, deploy and support visual collaboration technology, is unique to AVI. Our Enterprise solution adds rigor to this process resulting in an architectural strategy that provides executive guidance and actionable tasks. Our experts apply these insights as they develop a holistic solution that integrates your AV, UC, and digital media technologies. Once live, it’s supported with robust managed services.
When you partner with AVI, we strive to first understand your corporate culture, people, and business goals. With this information in hand, we immerse our experts into the environment and formulate a long-term plan to phase in systems, measure performance, and optimize outcomes.
Most integrators jump right to the tech and specs. We prefer to focus on workflows and expectations. Why? Because we want to deliver the best solution for your unique needs.
After we identify how people work, your use cases for systems, and the culture around technology, we chart a course for the next leg of this journey. We design the framework for systems and how they connect with existing infrastructure.
The design fits seamlessly into workflows and helps your organization achieve its mission. We illustrate this for you in the Architectural Design Report (ADR), a document that gives you a complete visual of how the processes and systems look, including technical and policy requirements. At this stage, we collaborate on the solutions to make sure they fit with user expectations.
Enterprise organizations often have locations across the country, and even around the world. How can we deploy systems across different departments and numerous geographies?
With First Article Testing (FAT) and System Acceptance Testing (SAT), we clearly define what constitutes success and acceptance. This translates into a highly disciplined approach to deploy technical strategies and systems across departmental, geographical, and generational boundaries, ensuring that people at every level and location of the organization adopt the solutions available to them.
AVI delivers ongoing support for enterprise projects to achieve unprecedented adoption. Our architected model is designed to fit into your ITSM model.
We train users to understand the systems, adopt the workflows, and have confidence in using them. Years of enterprise engagements have taught us that this phase is crucial.
In addition, we measure the results of the new systems and workflows put in place, and then optimize them to seamlessly align with user expectations. This could include adjusting room signage, functionality, or conducting further training.