Global Pro Support

Peace of Mind. Delivered.
From on-the-spot technical assistance to parts replacement and equipment repair, AVI Global PRO Support specialists, technicians and engineers are on call 24/7/365. Unlimited onsite and phone support enables us to diagnose, repair and maintain your entire system economically and efficiently. Count on AVI to provide clear instructions on how to use each system and for further adjustments and additional training as needed during the first year of operation.


  • Unlimited onsite support calls
  • Unlimited operator training & retraining
  • Unlimited telephone support
  • Repair or replacement of equipment failures guaranteed
  • Unlimited support for user error
  • Priority response guarantee: onsite within 8 business hours
  • Biannual system re-certification
  • Asset tracking
  • End-of-life reporting
  • Certified recycling
  • Loaner flat screens up to 50” and table top projectors
  • Upgrade options for multiple-year coverage
  • Annual account review
  • Freight covered