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AVI Systems will support any AV System no matter who installed it. Please provide the information below and tell us the issue you're experiencing. We'll contact you ASAP!

VIDEO CONFERENCING SUPPORT

WE KEEP THE LINES OF COMMUNICATION OPEN.
Technology glitches happen. When you rely on real-time communications, you need real-time support. To keep your meeting room technology running smoothly, AVI Video Conferencing Support acts as your exclusive help desk. Whether you have a single video conferencing system or multiple units around the globe, we’re just a phone call away. Covered video conferencing systems include Cisco, Polycom, LifeSize, Vidyo and Avaya.

AVI VIDEO CONFERENCING SUPPORT DELIVERS:

  • Priority onsite support – onsite within 8 business hours
  • Priority unlimited telephone support – within 2 business hour response time
  • Unlimited operator training
  • Remote diagnostics and troubleshooting
  • Advance replacement of video conferencing devices
  • Optional hardware coverage for peripherals
  • Repair or replacement of equipment failures
  • Materials and repair parts
  • Software updates and installation assistance
  • Recycling disposal of equipment
  • Shipping to/from manufacturer
  • Asset tracking

Call Pro Support

Access software update information for products from Polycom, Vidyo, Cisco, LifeSize and Pexip.